Privacy Policy

Last Updated: October 2026

1. Information We Collect

To provide rapid emergency mechanic dispatch, Instant Mechanic collects:

  • Contact Information: Name, mobile phone number, and email address.
  • Location Data: Real-time GPS coordinates, shared WhatsApp live location, or landmark addresses required for directing roadside service vans.
  • Vehicle Information: Vehicle registration plate (RC), car make/model, fuel type, and reported diagnostic symptoms.

2. How We Use Your Data

Your data is solely used to:

  • Assign and navigate the closest verified service mechanic to your location.
  • Provide digital job cards, SMS/WhatsApp arrival updates, and invoices.
  • Administer the 30-day warranty and optional Car Care Membership benefits.

3. Non-Disclosure & Data Security

We do not sell, rent, or trade your personal or vehicle data to third-party telemarketers. All stored customer data is secured with enterprise encryption standards.

4. Contact & Data Requests

To request a copy, modification, or deletion of your stored records, please email our Data Protection Officer at:
Email: support@instantmechanic.com