Privacy Policy
Last Updated: October 2026
1. Information We Collect
To provide rapid emergency mechanic dispatch, Instant Mechanic collects:
- Contact Information: Name, mobile phone number, and email address.
- Location Data: Real-time GPS coordinates, shared WhatsApp live location, or landmark addresses required for directing roadside service vans.
- Vehicle Information: Vehicle registration plate (RC), car make/model, fuel type, and reported diagnostic symptoms.
2. How We Use Your Data
Your data is solely used to:
- Assign and navigate the closest verified service mechanic to your location.
- Provide digital job cards, SMS/WhatsApp arrival updates, and invoices.
- Administer the 30-day warranty and optional Car Care Membership benefits.
3. Non-Disclosure & Data Security
We do not sell, rent, or trade your personal or vehicle data to third-party telemarketers. All stored customer data is secured with enterprise encryption standards.
4. Contact & Data Requests
To request a copy, modification, or deletion of your stored records, please email our Data Protection Officer at:
Email: support@instantmechanic.com